About FeedbackSTAT - About FeedbackSTAT

We are a full service market research / business development company that focuses exclusively on the health care market.

Methods: We utilize classic techniques to collect and test concepts; focus groups, conjoint analysis, phone interviews and data searches. We utilize internet tools to test concepts quickly.

Experience: Feedbackstat has been serving the healthcare market for over 16 years. Our clients include Fortune 100 as well as start ups. Russ Wedemeyer, the founder, has over 30 years of practical experience in the fields of Diagnostic product sales, product launches, and general management. Russ spent 14 years with Abbott Diagnostics holding numerous management positions in sales, product development, sales training, national accounts and business unit management. Russ then was privileged to be part of the start up team at Ventana Medical Systems. In 1994 Russ created Feedbackstat, a market research firm that would meet the needs of companies engaged in the field of biotech product sales and development.

Core competencies: We execute projects covering the fields of molecular biology, clinical chemistry, veterinary diagnostics, anatomical pathology, DTC (direct to consumer testing), as well as POC testing.

Customer / Patient Satisfaction: Feedbackstat has developed a suite of innovative tools to quickly assess customer / patient satisfaction. Along with annual surveys, many of our clients conduct real time 24/7 surveys. Every time a patient visit or a product has been ordered a request for feedback is made. This provides our clients with a real time tool to track and trend their service and product offering. Problem areas are immediately identified.

Exhibition support: Many of our clients find a need to have a presence at a healthcare show (ASM, AMP,AACC, etc.). We can provide a complete booth along with staffing or augment your booth. Our team will develop a promotional strategy and support your needs as you require.

Our Team: Our team consists of the founder, two project managers, medical librarians, an IT team, along with a telesupport group. Depending on the unique needs of our clients we recruit experts to augment specific projects.

What do we do best? We address your immediate business problem in a very short time window. Data that is required for an upcoming board meeting or to present to a new investor must be sourced quickly. We understand your time constraints.